He reached out to support but received w istocie assistance and państwa frustrated with the situation. The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our system and appreciated the player’s cooperation. The player from Australia has deposited money into the casino account, but the funds seem to be lost.
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HellSpin also offers a cooling-off period from ów lampy week owo six months. Once you select a self-exclusion limit, the site will temporarily deactivate your account for the chosen period. During this time, access owo the site is restricted, ensuring you can’t use it until the cooling-off period elapses. If you need assistance at HellSpin, you have multiple options jest to contact their team.
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Despite our efforts jest to communicate with the player and request additional information, the player had failed owo respond. As a result, we were unable owo investigate the issue further and had owo reject the complaint. The player from Austria had his account at Hellspin Casino blocked after he requested a withdrawal, and all his winnings were canceled.
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The player from Germany was accused of breaching bonus terms aby placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed jest to reply. The player from Germany is experiencing difficulties withdrawing his winnings due owo ongoing verification. The player from Australia has submitted a withdrawal request less than two weeks prior jest to contacting us. The player later informed us that he received his winnings and this complaint państwa closed as resolved.
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