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Responsible Gambling Commitment
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The Complaints Team concluded that they did not have the expertise to evaluate disputes related to sports betting adequately, leading to the closure of the complaint without resolution. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frostybet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
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